Terms

Terms and Conditions.

The rules for using this website and our services.

Last updated: October 9, 2026

1. Who we are

These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by John Reay LLC, a Florida limited liability company formed in 2023, doing business as Elite Advisors Consulting ("Company," "we," "us," or "our"). By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use this website or our services.

John Reay LLC, dba Elite Advisors Consulting
A Florida limited liability company, formed in 2023
935 N. Beneva Rd, Ste 609-1150, Sarasota, FL 34232, United States
Email: [email protected]
Phone: 941-308-9670
Hours: Monday to Friday, 8:00am to 5:00pm Eastern

The Company operates as John Reay together with contracted operators and specialists engaged as capacity requires. References to "we" and "us" throughout these Terms mean the Company.

2. What we provide

We provide free first steps and paid consulting engagements.

The Booked Work Review

A free consultation of approximately twenty minutes, preceded by a short questionnaire. It carries no charge and no obligation.

Nothing on this website or in our services constitutes legal, accounting, tax, or financial advice, and we are not licensed to provide any of those. Consult your own qualified professional before acting on anything discussed.

Business outcomes depend on many factors outside our control, including your execution, your market, your staffing, and your own decisions. Any figures, examples, or results described on this website are specific to those businesses and are not a promise or projection of what you will achieve.

3. Fees and term

Fees and scope are set out in your written agreement. Payment schedule, term, renewal, cancellation, and any refund terms for a paid engagement are set out in that agreement. Nothing is charged before it is signed by both parties.

Where you hold a signed agreement for a service we no longer offer, the fees and terms in that agreement continue to apply as written.

4. What you provide

For any paid engagement, you agree to provide the information, access, and participation set out in the written agreement, and to tell us promptly of any change. You are responsible for the accuracy of the information you provide.

5. Results

Business results depend on many factors outside our control. Any commitment about results applies only if it is written into a signed agreement, and only on the terms stated there.

6. Call recording and consent

Read this section carefully. It carries legal obligations that fall on you.

The system records and transcribes inbound calls for quality, training, and dispute resolution.

Florida and a number of other states require the consent of all parties to a recorded telephone conversation. Recording law varies by state and by the location of each caller. You are responsible for ensuring that recording, and any notice or consent it requires, complies with the law applicable to your business and your callers.

By default the system announces at the start of each call that the call may be recorded. You may instruct us to change or remove that announcement. If you instruct us to remove it, you accept responsibility for the consequences of doing so, and you agree to indemnify us in respect of any claim arising from it.

You should obtain your own legal advice on call recording requirements in the states where you operate. We are not able to advise you on this.

7. Carrier registration and messaging compliance

Business text messaging in the United States requires registration with mobile carriers, commonly referred to as 10DLC registration. We prepare and submit that registration on your behalf using information you provide.

Approval is granted by carriers and by third-party registries. It is not within our control, it typically takes one to two weeks, and it may be delayed or refused for reasons outside our influence. Until approval is granted, appointment confirmations and follow-up messages are sent by email rather than text. Delay or refusal of carrier registration does not affect your obligations under these Terms.

Messages sent by the system to your customers are sent on your behalf and in your name. You are responsible for the lawfulness of the messaging programs you approve, including compliance with the Telephone Consumer Protection Act and applicable state law. We will configure standard opt-out handling, and opt-outs are honoured across all channels.

8. Cancellation and your data

On the monthly plan, either party may cancel with thirty (30) days written notice, and there is no minimum term. Annual plan cancellation and renewal terms are set out in your written agreement. Amounts already paid are not refunded and the final month is not prorated.

On cancellation we will, at your request and within thirty days, provide you with your call recordings, call transcripts, and contact records in a commonly readable format, and remove call forwarding so that calls return to your own line. There is no charge for this.

Your customer records, call recordings, and the configuration of your system belong to you. The underlying methodology, prompts, workflows, and system design belong to us and are licensed to you for the duration of the agreement.

We may suspend or terminate service immediately where amounts are unpaid, where the system is being used unlawfully, or where continuing would expose us to legal risk.

9. Eligibility

By using this website or engaging our services, you represent that you are at least 18 years of age and legally able to enter into a binding agreement, and that you are authorised to bind the business on whose behalf you are engaging.

10. No client relationship until agreement

Use of this website, submission of a form, or attendance at a Booked Work Review does not create a consulting, advisory, fiduciary, or client relationship. A client relationship is established only through a written agreement signed by both parties.

11. Intellectual property

All content on this website, including text, frameworks, methodologies, system designs, prompts, templates, graphics, and videos, is the intellectual property of the Company and is protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content without prior written consent. Materials provided to you during an engagement are licensed for use in your own business and may not be resold, republished, or shared outside your organisation.

Free tools published on this website are provided for your own use, including use within your own business, without further permission.

12. User conduct

You agree not to:

Use the website or services for any unlawful purpose
Attempt unauthorised access to systems or data
Disrupt or interfere with website or system functionality
Misrepresent your identity or intent
Use the system to contact people who have not consented, or after they have opted out

We reserve the right to restrict or terminate access for violations of these Terms.

13. Communications with you

By submitting your contact information through our website, forms, or scheduling tools, you consent to receive communications from us, including email and SMS, related to your inquiry, appointments, and services.

Message frequency may vary. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages. You may opt out of SMS at any time by replying STOP, or reply HELP for assistance. Consent to receive communications is not a condition of purchase.

14. Third-party services

The system is built on third-party platforms for telephony, messaging, scheduling, payments, and artificial intelligence services. Their availability, performance, pricing, and terms are outside our control. We are not liable for interruptions, errors, or changes originating with those providers, though we will work in good faith to restore or replace affected functionality.

This website may contain links to third-party websites or tools. We are not responsible for the content, policies, or practices of any third party.

15. Disclaimer of warranties

The website and services are provided "as is" and "as available," without warranties of any kind, express or implied. We do not warrant that the website or the system will be uninterrupted, error-free, or free of harmful components, or that the system will correctly interpret every call.

16. Limitation of liability

To the maximum extent permitted by law, the Company will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or services, including lost business, lost bookings, or missed calls.

Our total liability will not exceed the amount you paid us for services in the twelve (12) months preceding any claim.

17. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, losses, liabilities, or expenses arising out of your use of the website or services, violation of these Terms, the content of messages or calls we send or handle on your behalf at your direction, or call recording configured at your instruction under section 6.

18. Governing law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute will be brought in the state or federal courts located in Sarasota County, Florida.

19. Changes to these Terms

We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms. Where a change affects an active engagement, the version in your signed agreement controls.

20. Retired offers

Earlier versions of this website described other services, including No Client Left Behind and the No Call Left Behind AI Phone Employee (including its Basic, Standard, Enhanced, and Elite levels), the 90-Day Recovery Audit, the AI Bootcamp, Elite OS, the VIP Half-Day, Enterprise Done-With-You, the Profit Waste Assessment, and Booked and Banked. None of those are currently sold. Where you hold a signed agreement for any of them, the terms of that agreement continue to apply and are not altered by these Terms.