We wrote these terms to be read, not to hide things in. They explain how we work together, what you can count on from us, and the few things we ask of you. If anything here is unclear, the contact details at the bottom are real and a person answers them.
The basics
These Terms govern your use of eliteadvisorsconsulting.com and the services provided by John Reay LLC, doing business as Elite Advisors Consulting ("Elite Advisors," "we," "us," or "our"), a Florida limited liability company. By using this site or engaging our services, you agree to these Terms. If you do not agree, please do not use the site or our services.
You also confirm that you are at least 18 years old and able to enter into a binding agreement.
Our services
Elite Advisors provides business consulting, advisory, coaching, systems development, and automation services for owner-led businesses. Our materials and conversations are for business and educational purposes.
Nothing on this site or in our services is legal, accounting, tax, or financial advice. Business results depend on factors we do not control, including your own execution and market conditions. Outside of a specific written guarantee, described below, we do not promise particular outcomes.
Our agreement
Using the website does not, by itself, make us your consultant.
A working relationship begins only when both of us sign a written service agreement for a specific program. That agreement, together with these Terms, governs the work. If anything in a signed program agreement differs from these Terms, the program agreement controls for that engagement.
Guarantees
Every program carries the show-your-work guarantee, in writing.
The shape of the promise is the same everywhere: you do the work, we prove it together, and we fix it before anyone talks refunds. Complete your program and show us the work and the results. If it did not deliver as designed, we work with you one on one to fix it first. If it still does not deliver, the remedy in your program's written guarantee applies, up to and including a full refund where the guarantee provides one.
On our built-with-you programs, the promise goes further: meet your documented obligations and, if the defined outcome is not reached, we continue working with you at no additional investment until it is, as set out in that program's agreement.
Because each program is different, the specific outcome, the evidence required, the timeline, and the remedy are spelled out in that program's own agreement, which you see and sign before you commit a dollar. Where a program includes a guarantee, we honor it in full, on its stated terms.
A guarantee is a two-way commitment. For any guarantee to apply, you take part in good faith. That means you:
- Show up to the sessions and the work
- Do not hold back the information we need to help you
- Use your real numbers, not rounded guesses or theatrics
- Implement what we outline together, and document it as your program agreement describes
If you do your part and a guarantee's conditions are not met, we make it right exactly as that program's agreement says. We cannot guarantee results for someone who pays, steps back, and does not do the work, and our guarantees are built around that fairness.
Payments and refunds
Clear pricing up front, and refunds where a guarantee applies.
Fees for each program are disclosed before you commit and are governed by that program's agreement. Unless your program's written guarantee says otherwise, fees are non-refundable. Where a program guarantee does apply, any refund or remedy follows the terms of that guarantee.
We do not use hidden fees or surprise recurring charges. What you agree to is what you pay.
Text messages (SMS)
Texts only if you opt in, and easy to stop.
- We send texts only after you opt in, usually by checking an unchecked box on one of our forms. We never pre-check it for you.
- With your consent, we send service and relationship messages (appointment reminders, replies to your inquiry, review requests) and marketing messages (offers and resources).
- Consent to receive texts is never a condition of purchasing anything from us.
- No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Our forms and messaging run through GoHighLevel, our customer relationship platform. Carriers are not liable for delayed or undelivered messages.
Your responsibilities
We ask a few simple things. Please use the site lawfully, do not try to access systems or data you are not authorized to reach, do not disrupt how the site works, and do not misrepresent who you are. We may limit or end access for misuse.
Intellectual property
Our frameworks, methods, systems, written materials, graphics, and videos are the property of John Reay LLC and are protected by copyright and other laws.
You are welcome to use what we build together inside your own business, as your program agreement allows. Please do not copy, redistribute, resell, or create derivative works from our materials outside your business without our written permission.
Third-party tools and links
We use and may link to third-party platforms, for example GoHighLevel and our scheduling and payment tools. We do not control those services and are not responsible for their content or practices. Your use of them is governed by their own terms.
Disclaimers and liability
The website and services are provided "as is" and "as available," without warranties of any kind. We do not warrant that the site will be uninterrupted or error-free.
To the fullest extent the law allows, Elite Advisors is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the site or services, and our total liability for any claim will not exceed the amount you paid us in the twelve months before the claim.
You agree to indemnify and hold harmless John Reay LLC from claims, damages, losses, and expenses arising out of your use of the site or services, or your violation of these Terms.
Some states do not allow certain limitations, so parts of this section may not apply to you.
Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules.
Changes to these terms
We may update these Terms from time to time. When we do, we will post the new version here and update the effective date at the top. Continuing to use the site after changes are posted means you accept the updated Terms.
Contact us
A real person answers these.
John Reay LLC, dba Elite Advisors Consulting